I guess it depends on whether you think the postal service did it or the sender. If it was the sender and you explain it's a gift, they might let you exchange it, though you might be out some additional postage.
If it was the post office you might not have any recourse unless the package was insured. :(
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branchandroot
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Date: 2010-02-27 09:49 am (UTC)If it was the post office you might not have any recourse unless the package was insured. :(